The Princess And The Process


Creative Commons License photo credit: Roebot

I am a self-confessed process junkie.  Love the stuff.  Anything that takes longer than 30 seconds I am convinced there must be a process for to make it go faster.

Process is what Happy Endings are made of.  Creating process, taking vision for the future and carving a way, makes the pauper in to a princess.  And if you’re really good, process can make you a linchpin.

Not convinced?  Check out this excerpt from the Harvard Business Review post “The Right CEO Personality for Process Improvement”

“As I think about companies that compete on consistent, low cost, reliable operations, most have or had leaders who were process innovators, such as Herb Kelleher at Southwest Airlines, Sam Walton at Wal-Mart, Ray Kroc at McDonalds, Jeff Bezos at Amazon.com, and Fred Smith at FedEx. Before he was co-CEO at Citigroup, John Reed came out of IT and operations. In companies where process excellence is a competitive advantage, he’s the kind of candidate CEO that more boards should be looking for. Boards need to ensure that an operations orientation is a key criterion for succession planning in organizations where process improvement is a strategic imperative.”  – Brad Power

Process can seem like it could be constricting, controlling, imagination-less.  In actual fact it frees you from the hamster wheel of doing twice as much due to a lack of process.  Once you streamline your product, your service offering, your internal strategy, you in return gain the freedom (and time) to be truly creative.

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