Tag Archives: Negotiations

The Silent No

shush

 

This is the beginning of what will one day be a book, written just as soon as I come up with some genius formula for handling The Silent No.

If you’re not familiar with the phrase, it is when rather than giving you a ‘no’, or ‘check back in a few weeks’ in regards to whatever it is that you may be discussing, the person you are in conversation with simply ignores you in the hopes you’ll go away.  Rather than have to deal with a difficult ( 2-second) situation or having to justify their answer (ok fair enough but surely not to those you have a working relationship with?) they simply ignore all further communication with you until, after weeks of frustration and not-knowing, you eventually crawl back under your rock.

I’m discovering that in business development, many don’t like to ever give a ‘no’ in case they want to later change their mind or worse, in case I’m the next Facebook and they become that idiot that turned down Facebook.

I’m also discovering that in general, if someone is busy and doesn’t want to engage in a conversation that week, they also will simply ignore you – sometimes for weeks – until the point in time in which they are ready to again proceed.

The trouble is – both situations look on the surface like The Silent No.  The solution?  Weekly diary reminders to ‘email Frank again to touch base’ until eventually the stars align and he is ready to move forward or until I finally lose the will to live and relegate Frank’s details to the  ‘if we ever are really really successful don’t let this guy use our tech’ pile.

Like I said, I don’t yet have a genius formula, but would love to hear from those of you that think you might have insight… or who just want to rant.