"No" Is still an answer

Communication – the source of all frustration… or thereabouts.

Someone said to me the other day that for most workplace conflicts the ‘missus’ is to blame: miscommunication, misunderstanding, misinterpreting.

So much could be avoided if we would just outline expectations from the beginning.  The beginning of a job role, the beginning of a project, the beginning of a marriage.

And then there’s my favourite – ‘no’ is still an answer.  ‘No’ says ‘not this time, but I value you enough to let you know’.  Ignoring the no still sends a message – just a much bigger message.  And it places the problem above the person.

The hard conversations are where real successes lie.  When a team member knows  I’ll say if there’s problem, they also know if I’m not saying- there’s not a problem.  And honest transparent cultures give people the ability to dream, to create, to innovate and to grow.

I know what I prefer – you?

3 Thoughts on “"No" Is still an answer

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